Welcome to LIVIN HOMES, We respect your privacy and are committed to protecting the personal information you provide when you use our website, services or contact us regarding properties and real-estate opportunities.

This Privacy Policy explains how we collect, use, store and protect your information when you visit or use our website.

1. Information We Collect

When you contact us, submit an enquiry or request property information, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Property preferences
  • Preferred configuration, such as 1 BHK, 2 BHK or 3 BHK
  • Location preferences
  • Any information you voluntarily provide through our enquiry forms, WhatsApp or other communication channels

We may also automatically receive certain technical information, such as your IP address, browser type, device information and pages visited.

2. How We Use Your Information

We may use the information you provide to:

  • Respond to your property enquiry
  • Provide property details, prices, floor plans and availability
  • Arrange property/site visits
  • Contact you regarding properties that may match your requirements
  • Respond to your questions and requests
  • Improve our website and services
  • Maintain records of enquiries
  • Comply with applicable legal and regulatory requirements

We will use personal information for the purposes communicated to you and as permitted by applicable law. The DPDP Act requires consent to be informed and tied to specified purposes where consent is the basis for processing.

3. Property Enquiries and Communication

When you submit an enquiry, you may be contacted by LIVIN HOMES through telephone, SMS, WhatsApp or email regarding your enquiry and relevant property information.

You may request that we stop contacting you for marketing communications at any time.

For commercial communications, applicable Indian requirements concerning unsolicited or unwarranted business communications should also be observed. Consumer Affairs

4. Sharing of Information

We do not sell your personal information.

Where necessary to respond to your enquiry, information may be shared with relevant property developers, project representatives, service providers or technology providers involved in handling your enquiry.

We may also disclose information where required by applicable law, legal process or a lawful government request.

5. Third-Party Services

Our website may use third-party services such as:

  • Website hosting and website analytics
  • Google services
  • Meta/Facebook advertising and tracking tools
  • WhatsApp or other communication platforms
  • Lead-management or CRM systems

These third-party services may collect or process information according to their own privacy policies.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Understand website traffic
  • Measure advertising performance
  • Improve user experience
  • Support marketing and analytics activities

You may be able to control cookies through your browser settings.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide requested services, maintain business records, resolve disputes, comply with legal obligations and protect our legitimate interests.

Where information is no longer required, we may delete or anonymize it subject to applicable legal requirements.

9. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

  • Request information about personal data we process
  • Request correction of inaccurate information
  • Request deletion of personal information where applicable
  • Withdraw consent where processing is based on consent
  • Request information regarding how your personal data is being used

Where consent is the basis for processing, the DPDP Act provides for withdrawal of consent and requires the withdrawal process to be reasonably easy compared with giving consent. 

To make a privacy-related request, please contact us using the details below.

10. Children's Privacy

Our website and services are intended for adults. We do not knowingly request personal information from children for the purpose of property enquiries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable laws.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:

LIVIN HOMES

Email: livinhomes09@gmail.com

Phone: 9004919892

Location: Mira Road & Bhayandar, Mumbai, Maharashtra, India